iglued® FAQs

 

General Questions

Security

Desktop

Messages and Address Book

Groups

Bulletin Boards

Memories

Calendar Events

Volunteer Events

Group Voice Broadcasts

Fundraising

General Questions About iglued

What is iglued®?

iglued is a safe and secure site that enables you to manage today’s hectic schedules and to share to-do lists, events, and memories with the groups you’re involved with, such as sports, church, or  family and friends. iglued is the place to manage everyday schedules and activities.

iglued® is where family and friends stick together®.

How do I pronounce it?

Think “EYE-GLUED.”

Why would I want to use iglued?

iglued helps groups, such as sports, church, or family and friends, by letting them organize and access group documents so that everyone can stay informed.  iglued can help you manage your busy schedule.

How do I join iglued? 

Simply go to www.iglued.com and click either Join Now or Start Managing Activities. Follow the instructions from there. You’ll fill out some information about yourself. Then an email will be sent to the email address you entered so we can confirm you have access to that account. That email will tell you to click a link. Once you do that, your account will be active and ready to use.

How do I log in to iglued? 

Go to www.iglued.com and enter your email address and the password you created when you joined iglued. You can also click a checkbox that will allow you to remain logged in until you log out.

Can I invite my friends to join? 

Of course! Each time you add a person to an iglued group and enter that person’s email address, that person will receive an invitation to join iglued and participate in the group.

Is there a cost or fee involved in using iglued? 

No, iglued is completely free for basic use for up to three groups, and you can pay for group voice broadcast credits as needed. If you need to create or participate in more than three groups or purchase sets of broadcast credits, you can use one of iglued’s premium options.

How do I contact the administrators if I have a question or problem? 

Look in the lower right corner of any iglued page and click contact us. Use that page to submit a question or problem to the iglued team.

You can also send feedback to the iglued team, such as suggested product enhancements, by clicking Feedback in the upper right corner of any iglued page.

How can I learn about using the features of iglued? 

You can learn most of the information you need about using iglued in this FAQ. You can also click the Take a Tour button on the page you see when you first access iglued.

What should I do first after I join iglued?  

Notice the four large buttons you see after you log in, which let you quickly create a calendar event, create a group, create a volunteer event, or import an address book. These buttons are optional, but they make it easy to jump right in.

Start by adding people you interact with on a team or organization to your address book. Next, create a group that includes your friends or team. Then, depending on what you want to track in iglued, you can either create volunteer events, bulletin board items, calendar entries, or memories that everyone in the group can see.

What are the system requirements for using iglued?

You just need a computer that can access the internet. It doesn’t have to be the same computer you used to join iglued.

How do I know which fields are required? 

Required fields are all marked with an asterisk (*). Also, if you try to save a page without entering a required field, iglued reminds you to go back and enter it before you can finish the task.

How do I sign out when I’m finished? 

To sign out, click sign out in the upper right corner of any iglued page.

Security

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Is my information secure?  

Yes. Only you can change your profile information, such as your address, and then if you elect to share your address with others, they receive updates only when you make changes to your information.

Only you and those in your group can see your group information.

Is address book sharing secure? 

Yes. If each person in your address book shares information with you, you will never have to update your records for their changes—iglued makes the changes automatically for you. Think how easy it will be when someone moves or changes a phone number to have it update your address book for you!

Can other people get to my information using Google or other search engines?  

No. In iglued your information is stored in a way that search engines can’t find it.

How private is my information? 

Information you add or post for a group is visible by anyone in that group.

What does “https” mean?

HTTP stands for Hypertext Transfer Protocol. Most web traffic uses this protocol. The “S” in HTTPS means that when you access that particular web site, all web traffic between your web browser and the web site uses the Secure Sockets Layer (SSL). In other words, it’s encrypted, which means if anyone manages to intercept the message (not likely), they can’t decipher the content. Also, note the lock icon, which appears in your browser to reinforce the fact that your data isn’t accessible to others.

Can strangers contact my children? 

Both adults and children can use iglued to organize their activities. However, iglued provides parental control so that only iglued users can contact other iglued users, including children, through iglued messaging. When an iglued user who knows your child’s email address adds the child to a group, iglued sends an email to your child with the message that the person has added them to join the group, but if you use iglued’s parental controls, you can see all messages the child receives.

Can I see my child’s iglued activity? 

Yes. One of the great things about iglued is the ability to set up parental control. If you add your child to your address book, ask for parental control and your child accepts it, you can log into your child’s account any time you want--and have full control to log in as the child any time you want and see all of the child’s iglued activity.

How do I change my user ID or password? 

1. Click My Profile in the upper right corner of any iglued page.
2. Click my password.
3. Enter the required fields.
4. Click Save.

Note that you can’t change your ID (email address).

What if I forget my password?

If you forget your password, you can easily reset it. Here’s how:

1.       On the login page, click forgot password.

2.       Enter the email address you use with iglued.

3.       Enter the security phrase in the box. It is not case-specific.

4.       Click Send. iglued verifies that you are a member, resets your password, and sends an email to the email address you provided.

5.       Open that email and click the link.

6.       Enter your email address again.

7.       Enter a new password and confirm it.

8.       Click Sign In.

Can I block or hide the ads? Do ad blockers work with iglued?

Not at this time.

Will I receive emails from advertisers because I have an iglued account?

No. From just using iglued, you won’t get additional information from advertisers. However, we can’t control what happens if you navigate away from iglued to any advertiser site.

Why do I need to include my birthday? 

iglued only allows users over 13 to use the site. That’s why we ask for your birthday, including the year, when you set up your information.

Desktop

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What is the Desktop in iglued?  

The Desktop acts as the hub of iglued. You should always go to this tab first when you use iglued, because it contains the following:

·         Any messages for you from iglued, such as quick links to certain features

·         Group messages

·         Group calendar

·         Group memories

·         Group bulletin boards

·         Group address book

From here you can easily link out to any of these items to review or edit them, and you can also create new ones from here.

Messages and Address Book

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What’s the difference between iglued messages and emails?  

iglued messages appear inside iglued on the Messages tab and you can only retrieve them there. Emails, on the other hand, occur outside of iglued and can be retrieved using software like Outlook or Gmail.

How do I send a message to other iglued users?  

You can contact other iglued users by sending them a iglued message, inviting them to volunteer at an event, posting a discussion thread to a Calendar, Bulletin Board, or Memory, or by sharing an address or phone number update. Users can opt out of receiving emails and only get iglued messages, so receiving an email is completely dependent on the other user’s settings.

How do I send a message to someone from iglued? 

1. Click the Messages tab.
2. Click Create.
3. Select the recipient from the To list.
4. Enter the subject line and the body of the message.
5. If applicable, click Browse to add an attachment. To add another attachment, click Add another file and repeat.
6. Click Send. The recipient will receive an iglued message in all cases and also an email unless he or she has set up a preference not to receive emails from iglued.

How do I send a message to multiple people at once?

When you send a message, you can select multiple people to it send to.

1. Click the Messages tab.
2. Click Create.
3. Next to the To field, click select multiple, check the box for each person you want to receive the message, and click Done.
4. Enter the subject line and the body of the message.
5. If applicable, click Browse to add an attachment. To add another attachment, click Add another file and repeat.
6. Click Send. The recipients will receive an iglued message in all cases and also an email unless they have set up a preference not to receive emails from iglued.

When you send an item to multiple people, they are all notified at once. Also, if you post a discussion thread to an item within a group, all the group members will receive a message with the discussion thread.

How do I receive email from other iglued users? 

When another user in a group you belong to posts a discussion thread or adds an event, or simply sends you a message, you will receive both an iglued message and an email at the email address you provided when you joined iglued. This email will have the subject line “[Sender’s Name] has sent you a message on iglued.” When you open the email in your email system, such as Outlook, you’ll see the content of the message and a link that will let you log into iglued directly from the email.

Can I control whether other group members are notified when I do something in iglued?

Yes. You can elect not to send messages to other group members when you click Save after you add or change or a volunteer event, calendar event, memory, or bulletin board. You can also set the default for these pages on your preferences page, as follows:

1.       Click My Profile in the upper right corner of any iglued page.

2.       Click my preferences.

3.       Clear the appropriate checkboxes that represent the tabs under the Default for Notify Group column.

4.       Click Save.

Because each user has the option to control whether he or she receives an email for group activities, you can’t control how another person is notified.

Can I control how I am notified when others do something in iglued? 

To some extent. You are always notified via an iglued message when another group member sends notifications for a volunteer event, calendar event, memory, or bulletin board. However, you can control whether you are notified via email, as follows:

1.       Click My Profile in the upper right corner of any iglued page.

2.       Click my preferences.

3.       To indicate that you don't want to receive emails from iglued, clear the appropriate checkboxes under the Always Receive Emails column.

4.       Click Save.

How do I reply to messages when I’m using iglued? 

To review and reply to a message that appears in your iglued message list:

1.       Click the Messages tab.

2.       To reply to the person who sent the message, click reply. To reply to the person and everyone else who was copied on the message, click reply all.

3.       Enter the message text.

4.       If applicable, click Browse to add an attachment. To add another attachment, click Add another file and repeat.

5.       Click Send.

How do I stop or block emails from iglued? 

1.       Click My Profile in the upper right corner of any iglued page.

2.       Click my preferences.

3.       Clear all the checkboxes under the Always Receive Emails column.

4.       Click Save.

How do I add address information for myself? 

When you joined iglued, some of your information was captured for you. To add or change this information, click My Profile in the upper right corner of any iglued page. Click about me and enter your changes. You can also go in through the address book and click your own name to access your address information.

How do I add address information for others?

1.       Click Address Book in the upper right corner of any iglued page.

2.       Click Create an Address.

3.       Enter the person’s first name, last name, and email address, which are all required.

4.       Enter any other fields as needed.

5.       If you are adding an address for a child and intend to use the parental control feature, select your relationship to the child, such as Father or Mother.

6.       If you want the person to receive updates you make to your iglued address information, click Share my address with this person.

7.       To add the person to a group as a member, click Member next to the group name. To also give the person full group moderator privileges, also click Moderator next to the group name.

8.       Indicate whether to always accept address updates from the person, such as when the person adds a phone number or changes a mailing address.

9.       Click Save.

When the other person shares his or her address with you and changes an address item, you will get an iglued message with an option to overwrite this address information with the information in the other person’s profile when you accept the message. This is one of the strengths of iglued--you don’t have to maintain all the information in your address book yourself.

Also, when you join a group, click edit group next to the group icon. In the Group Members section, scroll to the right and click Add to Address Book next to each person you want to add. You can optionally assign a different name to that person. When you finish, click Save to Address Book. iglued displays the address book with the added address(es). iglued also notifies the sender that their group initiation was accepted.

Can I import contact lists from other email accounts? 

Yes! This is a great way to bring some or all of your current email addresses into iglued, and it’s really simple.

1.       Click Address Book in the upper right corner of any iglued page.

2.       Click Import.

3.       Select the account type, such as Gmail, Hotmail, or Yahoo.

4.       Enter the user name and password you use to log into the email account.

5.       Click Import. iglued displays the contacts from the email account.

6.       To remove a contact from the list and not import it into iglued, click the checkbox next to the email address. You can also edit the first and last names associated with an email address.

7.       When you’re ready to import the contacts, click Save. iglued confirms the number of contacts you imported.

8.       Click Continue. iglued displays the updated address book.

Do I need to set up a new email address to use with iglued? 

No. Use the email address you use every day so that you’ll receive your emails from iglued if you elect to be notified of group events or address changes via email.

How do I change the email address I use with iglued? 

You can’t change your email address within iglued. Instead, you have to join again with a different email address.

Can other users see my address book? 

Currently, you can’t share your entire address book. You can only share your personal address, but you control who you share it with. Sharing your address with others is part of the benefit and power of iglued. This way, your iglued friends never have to update your information in their site. Each time you make a change, it can just show up for them. And you can also choose whether to notify others in your address book when you make a change to your own address.

Do I have to include a photo for my email profile? 

No. Uploading your personal photo is your option. Photos are only used internally in iglued for things like messages, address book entries, and group members.

How do I add a photo to my email profile? 

1.       Click My Profile in the upper right corner of any iglued page.

2.       Next to Picture, click Browse, select the photo you want to use, and click Open.

3.       Click Save.

iglued uses photos with all internal messages, and they aren’t required.

How do I change the information in my preferences, such as my phone number or mailing address?  

1.       Click My Profile in the upper right corner of any iglued page.

2.       Enter the changes.

3.       Click Save.

How do I deactivate my account? 

There currently is no way to deactivate your account, but you can effectively deactivate your account:

1.       Click My Profile in the upper right corner of any iglued page.

2.       Click my preferences.

3.       Clear all the checkboxes under the Always Receive Emails column.

4.       Click Save.

5.       Then never log in again.

Once you do this, you will no longer receive emails from iglued users.

How can I receive text messages from iglued on my cell phone? 

An optional tab lets you configure your cell phone to receive updates from iglued. It does not replace your ability to be notified via email:

1.       Click My Profile in the upper right corner of any iglued page.

2.       Click text message setup.

3.       Select your cell phone provider.

4.       Enter all 10 digits of your cell phone number. Use the format xxx-xxx-xxxx.

5.       Click Save. iglued sends a text message to the phone number you provided.

6.       Look for the section at the bottom of the message that is labeled MSG: Authorization Code for text messaging from iglued.com. Note the number at the end of this message and enter it in Step 2 on the text message setup page.

7.       Click the checkboxes next to each option for receiving text messages.

8.       Indicate your agreement to accept messaging costs, if applicable.

9.       Click Save.

Groups

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What are groups?  

Groups are containers that help you organize information. When you add people to your group and then create other items like volunteer events, bulletin boards, or calendars for the group, the people in your group automatically gain access to those items. Of course, they have the option of declining group items if they aren’t interested.

How do I set up a group? 

1.       Click Groups in the upper right corner of any iglued page. (Alternatively, you can click Create new Group in the Groups menu on the left side of the page.)

2.       Click Create.

3.       Enter a title for the group.

4.       To associate a picture with the group, such as a team photo or logo, click Browse, select the photo you want to use, and click Open.

5.       To add a primary color, click the arrow on the right side of the field. Select one of the available colors. The primary color acts as a background color for all messages and events associated with the group.

6.       To add a secondary color, repeat the previous step. The secondary color acts as a separator between sections on the page and is used with any titles or headings.

7.       Select the iglued users you want to participate in the group with (if any).

8.       Click Save. iglued immediately applies the new colors to the background of the Groups page. If you aren't happy with the first attempt, try again. You can change the colors as often as you want.

Why would I want to use colors with a group?

Colors let you add a little flair to your groups and to make it easier to tell them apart at first glance. Your colors could coincide with team colors, for example. Generally, lighter colors work best for backgrounds and darker colors for separators. On the calendar, you can see all your events by group color.

How do I join a group? 

You can’t join someone else’s group without an invitation. This is part of the iglued security; another person has to invite you to join a group, but you can’t join on your own.

When someone invites you to join a group, you’ll receive an iglued message and, depending on your contact preferences, an email at the email address you provided when you joined iglued, indicating that “[sender name] has invited you to join a group in iglued.” Just click the www.iglued.com link to sign in and see the invitation in iglued. If you are already logged in to iglued at the time, you can just click Messages and look for the new invitation.

How do I leave a group?

If you are a moderator for a group, you can leave the group by simply clearing the Moderator and Member checkboxes next to your name in the group profile and saving your changes.

If you are a member of a group but not a moderator, you can contact the moderator and ask to be removed from the group.

If a moderator removes all the group members, then the group is effectively deleted.

How do I remove another user from my group? 

If you are listed as a moderator for the group, you can remove any other users from the group.

1.       Click Groups in the upper right corner of any iglued page.

2.       Find the group and click edit group.

3.       Clear the Member and Moderator checkboxes next to the person’s name.

4.       Click Save.

How do I change the name of a group? 

You can change the group name only if you are listed as a moderator for the group. To change a group name:

1.       Click Groups in the upper right corner of any iglued page.

2.       Find the group and click edit group.

3.       Enter a new title.

4.       Click Save.

How do I transfer or delegate ownership within a group? 

This option gives group members a way to pass control of something, whether a volunteer event, bulletin board, or other item, to another group member if the original owner needs to leave the group or is replaced as the head, as in an election.

1.       On any page where you are the owner of an item that is shared with a group containing other members, iglued displays something like “Bulletin Board Owner: me” followed by a link labeled transfer ownership.

2.       Click the link. iglued displays all the other group members.

3.       Click the name of the group member to transfer ownership to.

Can I report users who abuse the group? 

If you believe there is abuse on the site, click contact us and provide enough detail so we can look into the issue. If the issue is simply someone not doing what you wanted or expected, but not truly abuse of the site, you can just remove their access from the group.

What do I do if I try to create a group and get a message saying I have too many groups?

You have two options. You can go ahead and buy a plan to add more groups. Or, if you have a group you don’t use, you can edit that group and clear the Member and Moderator checkboxes for yourself and click Save. This effectively deletes that group and allows you to add a new one.

Bulletin Boards

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What are bulletin boards? 

Use bulletin boards to track almost anything--shopping lists, things to remember to do, or just notes about something.

How do I set up a bulletin board? 

1.       Click the Bulletin Boards tab.

2.       Click Create a Bulletin Board.

3.       Select the group to see the bulletin board.
You can also create a new group just for this bulletin board. If you don’t already have the address for someone you want to add to the group, click create address and add the information on the fly.

4.       Enter a title and select a category.

5.       Enter the initial text for the bulletin board, using the options on the toolbar to format the text.

6.       To upload a file, click Browse and select the file you want to use, and click Open. To add another file, click Add another file.

7.       Indicate whether to send messages to the group when you click Save. If you are not ready to notify the group, you can clear this checkbox now and return to check it later.

8.       Click Save.

How do I contribute discussion threads to a bulletin board? 

One of the great benefits of bulletin boards is the ability to enter your own text or discussion threads to an existing bulletin board. To add text to a bulletin board:

1.       Click the Bulletin Boards tab.

2.       Click the bulletin board’s title (name).

3.       To add text for the bulletin board, place the cursor inside the text box and enter the text.

4.       To add a discussion thread, click post new discussion thread, enter the discussion thread, and click Save.

You don’t need to click Save again after you add a discussion thread. The discussion thread is sent to everyone in the group.

How do I add a list or recipe? 

In the text section, just type in your information.

How do I know when a bulletin board has been updated? 

As you’re looking at your list of bulletin board titles, the Updated column shows the date, time, and user who made the update. Also, if someone else updates a bulletin board item and chooses to notify the group, you will receive an iglued message if you are a member of the group.

Memories

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What are memories? 

Memories provide a way to save photos of an event and share them with others in your group. After a game or other event, you can share your photos with your group. Think of memories as a digital diary of your life.

How do I set up a memory? 

1.       Click the Memories tab.

2.       Click Create a Memory.

3.       Select the group to see the memory.
You can also create a new group just for this memory. If you don’t already have the address for someone you want to add to the group, click create address and add the information on the fly.

4.       Enter a title and select a category.

5.       Enter the initial text for the memory, using the options on the toolbar to format the text.

6.       To upload a photo, click Browse and select the photo you want to use, and click Open. To add another photo after the first five, click Add another file.

7.       Indicate whether to send messages to the group when you click Save. If you are not ready to notify the group, you can clear this checkbox now and return to check it later.

8.       Click Save.

How do I contribute discussion threads to a memory? 

One of the great benefits of memories is the ability to enter your own text or discussion threads to an existing memory. To add text to a memory:

1.       Click the Memories tab.

2.       Click the memory’s title (name).

3.       To add text for the memory, place the cursor inside the text box and enter the text.

4.       To add a discussion thread, click post new discussion thread, enter the comment, and click Save.

You don’t need to click Save again after you add a discussion thread. The discussion thread is sent to everyone in the group.

How do I upload photos? 

When you create or edit a memory, click Browse in the photos section to select to the photo you want to upload. When you click Save, the photo is uploaded to the iglued server and linked to this memory.

Are there any limits on photos, such as size or format? 

Not at this time.

Can I attach other files, such as Word documents, videos, or music? 

You can upload any file you want. The original purpose was to show photos, but any file type can be included.

How do I know when a memory has been updated? 

As you’re looking at your list of memory titles, the Updated column shows the date, time, and user who made the update. Also, if someone else updates a memory and chooses to notify the group, you will receive an iglued message if you are a member of the group.

Calendar Events

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How can I use the calendar in iglued?

Use the calendar to track all the activities you have to plan for or attend, such as games, parties, or other events.

How do I set up a calendar event? 

1.       Click the Calendar tab.

2.       Click Create an Event.

3.       Select the group to participate in the event.
You can also create a new group just for this event. If you don’t already have the address for someone you want to add to the group, click create address and add the information on the fly.

4.       Enter a subject and location for the event.

5.       If the event is recurring, such as a meeting that you have the same day each month, click the Recurrence checkbox and select an option.

6.       Enter the date and time for the event, including the duration.

7.       Select a category for the event.

8.       Enter any notes for the event, such as directions.

9.       Indicate whether to send messages to the group when you click Save. If you are not ready to notify the group, you can clear this checkbox now and return to check it later.

10.   Indicate whether to request an RSVP from group members when they receive the notification of the event.

11.   Click Save.

You can also add an event by clicking the calendar at the top of the page and clicking a time on the daily calendar.

How do I learn about events created in iglued? 

When another user in your group creates a new event, you will receive an iglued message and, depending on your contact preferences, an email at the email address you provided when you joined iglued. This email will have the subject line “[Sender’s Name] added an Event to a Group on iglued.” When you open the email in your email system, such as Outlook, you’ll see the content of the message and a link that will let you log into iglued directly from the email.

How do I change views from daily to weekly or monthly? 

Click the Calendar tab. Then click the desired button to display a daily, weekly, or monthly calendar.

You can also select one or more groups for which to display calendar events. If you have color coded your groups, the group colors help you quickly see which events apply to which groups.

Can I import calendar events from other software or sites?

Not at this time.

Volunteer Events

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What are volunteer events? 

The Volunteer tool is the part of iglued that lets an event organizer identify and manage volunteers needed for an event or a project. Or, if you are just a volunteer, it’s where you sign up to help. For example, you can build a list of needed volunteers and then ask the members of your group (friends, teammates, fellow church members, etc.) to sign up using iglued.

How do I set up a volunteer event or project? 

1.       Click the Volunteer tab.

2.       Click Create a Volunteer Event.

3.       Select the group to participate in the event.
You can also create a new group just for this event. If you don’t already have the address for someone you want to add to the group, click create address and add the information on the fly.

4.       Enter a subject and location for the event.

5.       To associate a picture with the volunteer event, click Browse, select the photo you want to use, and click Open.

6.       Enter the date and time for the event, including the duration.

7.       Select a category for the event.

8.       Enter any notes for the event, such as directions.

9.       To add a specific task for the volunteer event, click Add Task.

a.       On the Add Task window, enter a brief description for the task.

b.      Select the starting and ending times for the task.

c.       Enter the number of volunteers needed for the task.

d.      Enter any special notes related to the task, and then click either Save/New to save this task and add another one or Save/Close to finish adding tasks.

10.   Notice that a new grid appears on the Volunteer page. You can also add more tasks by clicking either Add Task or Quick Add to Grid Below. If you want to sign up for a task you have added before sending the event message, click Sign Up next to the task.

11.   Indicate whether to send messages to the group when you click Save. If you are not ready to notify the group, you can clear this checkbox now and return to check it later.

12.   Click Save.

13.   On the Personalize Message window, optionally add any text to appear in the volunteer event message.

14.   By default, iglued sends the message to everyone in the group. However, you can also select options to send only the unassigned volunteer items to the group or to send unassigned volunteer items only to group members who have not already volunteered. This feature is particularly useful for updated volunteer emails.
Additionally, to select certain group members who should not receive the message, click the arrow next to Send To and clear the checkbox next to anyone who should not receive the message.

15.    When you finish personalizing the message, click OK. iglued redisplays the Volunteer Event page with options for the event owner to sign up for tasks or assign tasks to others in the group. You can also remove tasks may no longer apply.

16.   To save any additional selections, click Save.

How do I manage a volunteer event or project after I set it up? 

1.       Click the Volunteer tab.

2.       Click Show My Volunteer Events.

3.       Click the link for the event title.

4.       Scroll down to the Volunteer Setup section of the page.

5.       To remove a task that you no longer need, click remove task. You can also add more tasks to an existing volunteer event by clicking either Add Task or Quick Add to Grid Below.

You also have options to show all tasks or just those that have been assigned and to hide tasks from other members if the task has already been assigned.

How do I sign up for a volunteer event task I've been invited to? 

As a group member, you will receive an iglued message and, depending on your contact settings, an email saying “[Sender Name] added a Volunteer Event to a group on iglued.” Log in to iglued and do the following:

1.       Click the Volunteer tab.

2.       Click Show My Volunteer Events.

3.       Click the link for the event title.

4.       Scroll down to the Volunteer Setup section of the page.

5.       Click Sign Up next to one or more tasks.

6.       Optionally, you can post a new discussion thread.

7.       Click Save. iglued generates an email back to the owner with the subject “[name] added a discussion thread in iglued’s Volunteer Event section.” This appears as a new message under the message tab and updates the owner’s task information on the Volunteer Event page for that event.

Group Voice Broadcasts

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What is group voice broadcasting?

With group voice broadcasting, iglued users can send a message to their group from wherever they are by typing a message only once via a smart phone or any computer with an internet connection. As soon as you send the message, iglued instantly calls every individual on that list and “speaks out” the announcement. This approach makes communicating urgent or last-minute messages to all members of a group fast and easy.

To avoid disturbing recipients after hours, messages you broadcast after 9:00 p.m. in the recipient’s time zone are delayed until 8:00 a.m. the following day.

How do I sign up for a plan and buy group voice broadcast credits? 

1. Click My Profile in the upper right corner of any iglued page and click plan options. (You can also click the Desktop tab and click the link in the Group Voice Broadcast section, or you can click the Messages tab, click group voice broadcast,  and click the link next to Available Credits.)
2. Click Buy Now next to the plan you want to buy.
3. Read the terms of the end user license agreement and click I Agree to continue.
4. On the secure PayPal site, complete the billing information for the selected plan and click Review Order and Continue. If you already have a PayPal account, you can log in and use it.
5. Review the payment details. When you are satisfied with them, click Pay Now. PayPal emails a receipt of the order to the email address you provided. You can also print a receipt.
6. Notice that the plan you bought now displays “my current plan.” Be sure to read the notes at the bottom of this page. You’re now ready to use your credits.

You can also purchase additional group voice broadcast credits as you go on the Group Voice Broadcast page.

How do I send group voice broadcasts? 

When you send a group voice broadcast, iglued first attempts to send the message to each recipient’s cell phone. If no cell phone is defined, iglued sends it to the recipient’s home phone. If the recipient has no phones defined in the address book, iglued sends the message to the recipient’s email address. (No credits are charged when you send messages to email addresses.)

To avoid disturbing recipients after hours, messages you broadcast after 9:00 p.m. in the recipient’s time zone are delayed until 8:00 a.m. the following day.

1.       Click the Messages tab.

2.       Click group voice broadcast.

3.       If you need to add credits before the broadcast, click the link next to Available Credits and follow the process to buy voice broadcast credits described above.

4.       Select the group to receive the broadcast. (You can remove recipients before you sent it.) Depending on the number of members in the selected group, iglued indicates how many calls will be made to the group and the number of credits required.

5.       Enter the text of the message. Message credits come in increments of 120 characters, so a message with 120 characters or fewer requires one credit, a message with between 121-240 characters requires two credits, and so on.

6.       Click Preview. The message and recipients appear on a Preview page.

7.       Adjust the recipients as necessary.

8.       Click Send. The status appears as Pending until the broadcast system sends the message. Once the message has been sent, the status changes to Sent.

Fundraising

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How do I start the Fundraising process within igued?

Your group can raise money by getting sponsors to purchase ads on iglued. You keep 80% of the proceeds received from sponsors. Follow these easy steps to get started:
(1) Click on Groups. Then select the Group for the fundraising effort. Scroll down to Fundraising section.
(2) Click on the Invite Sponsor button in the Fundraising section. You can either enter a potential sponsor's email address to send the information via email, or print a copy to hand to them.
(3) As sponsors sign up, the grid in the Fundraising section will update with the information.
(4) Tell iglued where to send your money. iglued pays your group 80% of the profits via PayPal or check.

How does my Group get paid?

(1) Enter the Primary contact and payment method (PayPal or Check) in the Fundraising section so iglued knows how to pay you when the donation is received.
(2) When the sponsors’ sign up you will see their donation information in the fundraising section
(3) You will be paid within 30 days of iglued receiving funds from sponsor

What do "sponsors" (local merchants) have to do?

(1) When you invite a sponsor print out the message. The message has all the steps that the sponsor will need to follow in order to get their Ad or Coupon into iglued. It also will walk them through how to pay.

What is the sales pitch to potential sponsors?

(1) When you invite a sponsor print out the message. You can either hand this document to them or email it to them. This document has the value proposition for the sponsor.