iglued FAQs

 

General Questions

Security

Messages and Address Book

Groups

Bulletin Boards

Memories

Calendar

Volunteer

 

General Questions About iglued

What is iglued?

iglued is a safe and secure site that enables you to manage today’s hectic schedules and to share to-do lists, events, and memories with the groups you’re involved with, such as sports, church, or  family and friends. iglued is the place to manage everyday schedules and activities. Share only those bulletin boards, memories and events you want while keeping the rest private.  Sharing allows others to keep in touch with you and to be notified of upcoming events.

iglued is where family and friends stick together.

How do I pronounce it?

Think “EYE-GLUED.”

Why would I want to use iglued?

iglued helps groups, such as sports, church, or family and friends, to assist them in organizing and sharing all the activities to keep everyone informed.  iglued can help you manage your busy schedule and make it easier to keep others informed.

How do I join iglued? 

Simply go to http://www.iglued.com and click Join. Follow the instructions from there. You’ll fill out some information about yourself. Then an email will be sent to the email address you entered so we can confirm you have access to that account. That email will tell you to click a link. Once you do that, your account will be active and ready to use.

Can I invite my friends to join? 

Of course! Each time you add a person to your address book and enter that person’s email address, that person will receive an invitation to join iglued.

Is there a cost or fee involved in using iglued? 

No, iglued is completely free.

How do I contact the administrators if I have a question or problem? 

Look in the lower right corner of each iglued page and click contact us. Use that page to submit a question or problem to the iglued team.

Does iglued have technical support? 

Yes. Look in the lower right corner of each iglued page and click contact us. Use that page to submit a question or problem to the iglued team.

What should I do first after I join iglued?  

Start by adding people that you will want to share things with to your address book. Then, depending on what you want to track in iglued, you can either create bulletin board items, calendar entries, or a group to make sharing fast and easy.

What do you mean by “sharing” in iglued?  

What can I share?  Sharing is a way for you to allow others to have access to your information. Nobody can see your information unless you explicitly share it with them. When you share, you can give people either “share” access, which lets them see the information but not change it, or “organizer” access, which will allow them to make updates just like you can. With organizer permission, other users can add, change, or remove content from that item just as if they had created it.

Once the information is shared, those you have shared with see it on their own iglued site.

What are the system requirements for using iglued?

You just need a computer that can access the internet.

How do I know which fields are required? 

Required fields are all marked with a red asterisk, like this one:  *. Also, if you try to save a page without entering a required field, iglued reminds you to go back and enter it.

How do I sign out when I’m finished? 

To sign out, click sign out in the upper right corner of each iglued page.

Security

Is my information secure?  

Yes. Only you and those you allow to access your data can see it.

Is sharing secure? 

Yes. You don’t have to share anything if you don’t want to. The power of the site becomes apparent when you use sharing, but only those you share with can access that information, and they see it on their own iglued site. Using sharing and having others share with you makes iglued unique. If each person in your address book shares information with you, you will never have to update your records for their changes—iglued makes the changes automatically for you. Think how easy it will be when someone moves or changes a phone number to have it update your address book for you.

Can other people get to my information using Google or other search engines?  

No. In iglued your information is stored in a way that search engines can’t find it.

How private is my information? 

It’s as private as you want it. If you choose not to share anything with anyone, then you are the only one who can see your information. If you share a few things with others, only those people can see the specific items you shared with them, and they see that information on their own iglued site.

What does “https” mean?

HTTP stands for Hypertext Transfer Protocol. Most web traffic uses this protocol. The “S” means that when you access that particular web site, all web traffic between your web browser and the web site uses the Secure Sockets Layer (SSL). In other words, it’s encrypted, which means if anyone manages to intercept the message (not likely), they can’t decipher the content. Also, note the lock icon, which appears in your browser to reinforce the fact that your data isn’t accessible to others.

Who can see my information on iglued? 

Only you and those you share it with. Nobody else can see your information except those you explicitly grant access to.

Can strangers contact my children? 

Only iglued users can contact other iglued users, including children, through iglued messaging. When an iglued user who knows your child’s email address adds it to their iglued address book, iglued sends an email to your child with the message that the person has added them, but if you use parental controls, you can see all messages the child receives.

Can I see my child’s iglued activity? 

Yes. One of the great things about iglued is the ability to set up parental control. If you add your child to your address book, ask for parental control and your child accepts it, you can log into your child’s account any time you want--and have full control to see all of the child’s iglued activity.

 Can I archive or delete my old information, or does it just stay there forever? 

You can delete anything you want, but you can’t archive it to retrieve it later. If you delete something, you can’t retrieve it yourself. However, if you share something with a friend and later accidentally delete it, your friend can share it back to you and it will be restored back to you where it was before it was deleted.

How do I change my user ID or password? 

To change your password:

1.       Click about me.

2.       Click my password.

3.       Enter the required fields.

4.       Click Save.

Note that you can’t change your ID (email address).

Can I block or hide the ads? Do ad blockers work with iglued?

Not at this time.

Will I receive emails from advertisers because I have an iglued account?

No. From just using iglued, you won’t get additional information from advertisers. However, we can’t control what happens if you navigate away from iglued to any advertiser site.

Why do I need to include my birthday? 

iglued only allows users over 13 to use the site. That’s why we ask for your birthday, including the year, when you set up your information. And, because it’s in the calendar, it’s a way for your friends to be reminded when your birthday’s coming up.

Messages and Address Book

How do I send email to other iglued users?  

You can contact other iglued users by sending them a message, posting a comment to a Calendar, Bulletin Board or Memory, or by sharing something with them that you weren’t previously sharing. Users can opt out of emails and only get iglued messages, so receiving an email is dependent on the other user’s settings, too.

How do I send email to multiple people at once? 

When you send a message, you can select multiple people to it send to.

1. Under Messages, click send new message.
2. Click select multiple, check the box for each person you want to receive the message, and click Done.
3. Enter the subject and message.
4. Click Send.

When you share a new item with multiple people, they are all notified at once. Also, if you post a comment to an item that is shared, all the people you are sharing with will receive a message with the comment.

How do I receive email from other iglued users? 

When another user posts a comment, shares something with you, or simply sends you a message, you will receive an email at the email address you provided when you joined iglued. This email will have the subject line “[Sender’s Name] has sent you a message on iglued.” When you open the email in your email system, such as Outlook, you’ll see the content of the message and a link that will let you log into iglued directly from the email.

 To change your options for email notifications:

1.       Click about me.

2.       Click my preferences.

3.       Click Stop receiving iglued emails and only receive messages in iglued.com.

4.       Click Save.

How do I reply to messages when I’m using iglued? 

To review and reply to a message that appears in your iglued message list:

1.       Under Messages, click view all messages.

2.       In the message list, click view message.

3.       To reply to the person who sent the message, click Reply. To reply to the person and everyone else who was copied on the message, click Reply All.

4.       Enter the message text. If you also want the reply to appear as a comment on a bulletin board, click Also post as a comment.

5.       Click Send. 

How do I stop or block emails from another iglued user? 

When you get a message from an unwanted user, click decline and then check the box to always decline from this person. You won’t receive any more messages or emails from this person.

How do I stop or block emails from iglued in general? 

When you get an email from iglued, click Stop receiving iglued emails and only receive messages in iglued.com.

As an alternative you can use at any time:

1.       Click about me.

2.       Click my preferences.

3.       Click Stop receiving iglued emails and only receive messages in iglued.com.

4.       Click Save.

How do I add address information for myself? 

When you joined iglued, some of your information was captured for you. To add or change this information, click about me and enter your changes. You can also go in through the address book and click your own name to access your address information.

How do I add address information for others?

To add a new address:

1.       Under Address Book, click create address.

2.       Enter the person’s first name, last name, and email address, which are all required.

3.       Enter any other fields as needed.

4.       If you are adding an address for a child and intend to use the parental control feature, select your relationship to the child, such as Father or Mother.

5.       Click Save.

When the other person shares his or her address with you, you will get a message with an option to overwrite this address information with the information in the other person’s profile. This is one of the strengths of iglued--you don’t have to maintain all the information in your address book yourself.

Do I need to set up a new email address to use with iglued? 

No. Use the email you use every day so that you’ll receive your messages when they’re sent.

How do I change the email address I use with iglued? 

You can’t change your email address within iglued. Instead, you have to join again with a different email address.

Can other users see my address book? 

Currently, you can’t share your entire address book. You can only share your personal address, but you control who you share it with. Sharing your address with others is part of the benefit and power of iglued. This way, they never have to update your information in their site. Each time you make a change, it can just show up for them.

Do I have to include a photo for my email profile? 

No. Uploading your personal photo is your option. iglued uses photos only used internal messages, and they aren’t required.

How do I add a photo to my email profile? 

To add a photo:

1.       Click about me.

2.       Next to Picture, click Browse, select the photo you want to use, and click Open.

3.       Click Save.

iglued uses photos only used internal messages, and they aren’t required.

How do I tell iglued to accept all messages from another iglued user?  

When you start, each time an item is shared with you, you will get a prompt to accept it and in that acceptance process you can elect to always accept things from that person. Optionally, you can edit that person’s address book entry, click Always accept share requests from [name], and click Save.

How do I change the information in my preferences, such as my phone number or mailing address?  

To add or change this information:

1.       Click about me.

2.       Enter the information.

3.       Click Save.

How do I deactivate my account? 

There currently is no way to deactivate your account, but you can effectively deactivate your account:

1.       Click about me.

2.       Click my preferences.

3.       Click Stop receiving iglued emails and only receive messages in iglued.com.

4.       Click Save.

5.       Then never log in again.

Once you click that box, you will no longer receive emails from iglued users.

Groups

What are groups?  

Groups are containers that help you organize information. When you add people to your group and share the group with them, and then create other items like bulletin boards or calendars for the group, the people in your group automatically gain access to those items. Of course, they have the option of declining group items if they aren’t interested.

How do I set up a group? 

To set up a group:

1.       Click the Groups icon.

2.       Click Create a Group.

3.       Enter a title for the group.

4.       To associate a picture with the group, click Browse, select the photo you want to use, and click Open.

5.       Add comments related to the group.

6.       Select the iglued users you want to share the group with (if any).

7.       Click Save.

How do I share a group? 

When you create or edit a group, select the iglued users from your address book shown in the sharing section. You can select each person to have Share permission (they can only see the item, but not change it) or Organizer permission (those users with organizer access have the same functionality you do, which means that they can change the item and add or remove other people from having access to it).

How do I join a group? 

You can’t join someone else’s group without an invitation. This is part of the iglued security; another person has to share a group with you, but you can’t join on your own.

How do I leave a group?

To leave a group:

1.       Click the Groups icon.

2.       Click Show My Groups.

3.       Find the group and click edit.

4.       Click Remove.

5.       To confirm that you want to leave the group, click Continue.

How do I delete a group? 

Follow the instructions for leaving a group. This takes you off the group and removes it from your account.

How do I change the name of a group? 

You can change the group name only if you are listed as an organizer for sharing purposes. To change a group name:

1.       Click the Groups icon.

2.       Click Show My Groups.

3.       Find the group and click edit.

4.       Enter a new title.

5.       Click Save.

How do I stop sharing with another user in my group? 

If are listed as an organizer for sharing purposes, you can remove any other users from the sharing of that item.

1.       Click the Groups icon.

2.       Click Show My Groups.

3.       Find the group and click edit.

4.       Clear the Share and Organizer check boxes next to the person’s name.

5.       Click Save.

If another person shared something with you, edit the item and click the remove button to take yourself off.

Can I report users who abuse the group? 

If you believe there is abuse on the site, click contact us and provide enough detail so we can look into the issue. If the issue is simply someone not doing what you wanted or expected, but not truly abuse of the site, you can just remove their access from the group.

Bulletin Boards

What are bulletin boards? 

Use bulletin boards to track almost anything--shopping lists, things to remember to do, or just notes about something.

How do I set up a bulletin board? 

To set up a bulletin board:

1.       Under Bulletin Boards, click create bulletin board.

2.       Enter a title and select a category.

3.       Enter the initial text for the bulletin board, using the options on the toolbar to format the text.

4.       To upload a file, click Browse and select the file you want to use, and click Open. To add another file, click Add another file.

5.       Add comments related to the bulletin board.

6.       Select the iglued users you want to share the bulletin board with (if any).

7.       Click Save.

How do I share a bulletin board?

When you create or edit a bulletin board, select the iglued users from your address book shown in the sharing section. You can select each person to have Share permission (they can only see the item, but not change it) or Organizer permission (those uses with organizer access have the same functionality you do, which means that they can change the item and add or remove other people from having access to it).

How do I contribute comments to a bulletin board? 

One of the great benefits of bulletin boards is the ability to enter your own text or comments to an existing bulletin board. To add text to a bulletin board:

1.       Under Bulletin Boards, click the bulletin board’s title (name).

2.       To add text for the bulletin board, place the cursor inside the text box and enter the text.

3.       To add a comment, click post new comment, enter the comment, and click Save.

You don’t need to click save again after you add a comment. The comment is sent to everyone you’re sharing the bulletin board with.

How do I delete a bulletin board? 

To delete a bulletin board:

1.       Under Bulletin Boards, click the bulletin board’s title (name).

2.       Click remove.

3.       To confirm that you want to delete the bulletin board, click Continue.

How do I add a list or recipe? 

In the text section, just type in your information.

How do I know when a bulletin board has been updated? 

As you’re looking at your list of bulletin board titles, the Updated column shows the date, time, and user who made the update. Also, if someone else updates a bulletin board item, you will receive an iglued message.

Memories

What are memories? 

Memories provide a way to save photos of an event and share them with others. After an event, you can share your photos with others or set up the sharing so others can add to your memory with their own photos. Think of memories as a digital diary of your life.

How do I set up a memory? 

To set up a memory:

1.       Under Memories, click create memory.

2.       Enter a title and select a category.

3.       Enter the initial text for the memory, using the options on the toolbar to format the text.

4.       To upload a photo, click Browse and select the photo you want to use, and click Open. To add another photo after the first five, click Add another file.

5.       Add comments related to the memory.

6.       Select the iglued users you want to share the memory with (if any).

7.       Click Save.

How do I share a memory? 

Sharing works the same way in memories as in other parts of the site. When you create or edit a memory, just select the people you want to share with and indicate the type of sharing.

How do I contribute comments to a memory? 

One of the great benefits of memories is the ability to enter your own text or comments to an existing memory. To add text to a memory:

1.       Under Memories, click the memory’s title (name).

2.       To add text for the memory, place the cursor inside the text box and enter the text.

3.       To add a comment, click post new comment, enter the comment, and click Save.

You don’t need to click save again after you add a comment. The comment is sent to everyone you’re sharing the memory with.

How do I delete a memory? 

1.       Under Memories, click the memory’s title (name).

2.       Click remove.

3.       To confirm that you want to delete the memory, click Continue.

How do I upload photos? 

When you create or edit a memory, click Browse in the photos section to select to the photo you want to upload. When you click save, the photo is uploaded to the iglued server and linked to this memory.

Are there any limits on photos, such as size or format? 

Not at this time.

Can I attach other files, such as Word documents, videos, or music? 

You can upload any file you want. The original purpose was to show photos, but any file type can be included.

How do I know when a memory has been updated? 

As you’re looking at your list of memory titles, the Updated column shows the date, time, and user who made the update. Also, if someone else updates a memory, you will receive an iglued message.

Calendar

How can I use the calendar in iglued?

Use the calendar to track all the activities you have to plan for or attend, such as games, parties, or other events.

How do I set up a calendar event? 

To set up a calendar event:

1.       Under Calendar, click create event.

2.       Enter a subject and location for the event.

3.       Enter the date and time for the event, including the duration.

4.       Select a category for the event.

5.       Enter any notes for the event, such as directions.

6.       Add comments related to the event.

7.       Select the iglued users you want to share the calendar event with (if any).

8.       Click Save.

You can also add an event by clicking the calendar at the top of the page and clicking a time on the daily calendar.

How do I share an event with another iglued user? 

Sharing works the same way in the calendar as in other parts of the site. When you create or edit a calendar, just select the people you want to share with and indicate the type of sharing.

How do I change views from daily to weekly or monthly? 

Under Calendar, click view calendar today. To change the view to display a weekly or monthly calendar, click the appropriate tab.

How do I delete a calendar event? 

1.       Under Calendars, click the calendar’s title (name).

2.       Click remove.

3.       To confirm that you want to delete the calendar event, click Continue.

Can I import calendar events from other software or sites?

Not at this time.

Volunteer

What is volunteer? 

Volunteer is the part of iglued that lets an event organizer identify and manage volunteers needed for an event or a project. Or, if you are just a volunteer, it’s where you sign up to help. For example, you can build a list of needed volunteers and then ask the members of your group (friends, teammates, fellow church members, etc.) to sign up using iglued.